How do I order parts for my bag? Please use our parts catalogue to find the exact replacement part. To order parts, contact our Customer Service Department at 1-800-741-7471. We are open Monday-Friday from 9:00am to 5:30pm EST. Have more questions? Submit a request Related articles Travelpro® Parts Catalogs Am I responsible for parts and repair of my Travelpro bag? How do I arrange for repairs? Warranty Product Information If there is not a repair center in my area, who is responsible for shipping?