If there is not a repair center in my area, who is responsible for shipping? If your bag is under Warranty, the customer is responsible for shipping to our repair center and Travelpro® will return your bag to your the domestic address provided. Have more questions? Submit a request Related articles How do I arrange for repairs? Travelpro® Parts Catalogs How do I order parts for my bag? Warranty Product Information How do I contact Travelpro® Customer Care?